Does servicenow_list_my_incidents change my tickets?

No. It is a read-only tool — it only lists the incidents assigned to or opened by you. It never updates, closes or creates anything in ServiceNow.

Do I need ServiceNow API keys or admin access?

You connect your ServiceNow account once through LMCP. There are no developer API keys to manage, and the connection stays local to your Mac rather than going through any LMCP cloud service.

Can I use this from ChatGPT or Claude.ai in the browser?

Yes. Web assistants like ChatGPT, Claude.ai, Grok and Perplexity connect via the LMCP Cloud Relay connector. Desktop clients such as Claude Desktop, Cursor, VS Code, Windsurf and Zed configure automatically over local stdio.

List My ServiceNow Incidents with AI on Mac

servicenow_list_my_incidents pulls the incidents in ServiceNow that are assigned to you or that you opened, and hands them to your AI assistant as plain, readable context. Instead of logging into the ServiceNow portal, applying filters and scanning a table, you just ask. Type something like "What ServiceNow incidents are assigned to me right now? Sort them by priority." and the AI returns your open tickets — number, short description, priority and state — in seconds.

It is a read-only tool: it lists your queue, it never changes anything. That makes it safe to run constantly throughout the day as a quick status check on your work. Download LMCP to enable it.

Which AI agents work?

LMCP exposes servicenow_list_my_incidents to every major MCP-capable assistant:

Desktop clients — Claude Desktop, Cursor, VS Code (GitHub Copilot), Windsurf and Zed auto-configure through a local stdio connection. No setup beyond installing LMCP.
Web AIs — ChatGPT, Claude.ai (web), Grok and Perplexity connect through the LMCP Cloud Relay connector, which securely bridges the web assistant to the server running on your Mac.

The same 150+ tools are available everywhere, so your incident queue is one prompt away whether you live in a terminal editor or a browser tab.

Automation

Listing incidents is the starting point of bigger workflows. Because the AI holds your queue in context, you can chain it with other LMCP tools in a single conversation:

List your incidents, then ask the AI to draft a status email to your manager summarizing the high-priority ones — sent through your Mail app.
Pull your open tickets and create matching Reminders or calendar blocks so nothing slips.
Cross-reference an incident with a Slack or Teams thread to gather the full picture before you respond.

One natural-language request flows into the next, with no copy-paste between ServiceNow and your other apps.

Context

The AI is not guessing or working from a stale export. servicenow_list_my_incidents reads your real, live queue and feeds it directly into the model's context window. That means follow-up questions — "which of these is breaching SLA?", "group them by category", "what changed since this morning?" — are answered against actual ServiceNow data, alongside everything else on your Mac the AI can already see.

Productivity

A typical incident review means opening ServiceNow, navigating to your assigned list, setting filters, and reading down the table — a few minutes of friction every time you want a pulse check. With this tool it is a single sentence and an instant answer. Over a day of triage, stand-ups and handovers, that adds up to real time saved and far fewer context switches out of your editor or chat window.

Privacy & GDPR

Everything runs locally on your Mac. LMCP is a native macOS MCP server that talks to ServiceNow on your behalf and returns results straight to your AI client — no incident data is copied to an LMCP server, and nothing is stored in the cloud. There are no third-party API keys to hand over and no middleman database. This local-only design makes LMCP GDPR-compliant by architecture: your ticket data never leaves machines you control.