servicenow_create_incident

ServiceNow · macOS · Windows

Effect: write (strongest supported action). Status: gated.

Gated means the tool requires an installed app, a connected account, permission, or runtime availability. Check those requirements on the listed platform before using it.

macOS

Purpose

Create a new incident in ServiceNow.

Required inputs

short_description — Brief summary of the issue (required)

Permissions and confirmation

No explicit confirmation parameter is exposed in this snapshot. This does not grant permission to act: obtain user authorization before any real action.

Use only the apps, accounts and resources authorized by the user on this platform. Consult this tool's platform-specific description for its connection and permission requirements; this catalog does not assert additional OAuth scopes or OS entitlements.

Full input schema — macOS

{
  "properties": {
    "category": {
      "description": "Incident category, e.g. 'software', 'hardware', 'network'",
      "type": "string"
    },
    "description": {
      "description": "Full description of the issue",
      "type": "string"
    },
    "short_description": {
      "description": "Brief summary of the issue (required)",
      "type": "string"
    },
    "urgency": {
      "description": "1=Critical, 2=High, 3=Medium (default), 4=Low",
      "type": "string"
    }
  },
  "required": [
    "short_description"
  ],
  "type": "object"
}

Documentation example

Do not execute this example. These concrete inputs refer to a fictional demonstration dataset. Resolve real handles and obtain user authorization before any real call.

{
  "short_description": "Calendar search returns an empty result."
}

Windows